Privacy Policy

kNaru ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Korean community translation platform service (the "Service").

Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• [Required] Email address (for registration and account verification)
• [Optional] Nickname, profile image
• [Automatically Collected] IP address, cookies, browser type, device information, access logs, service usage records

We use the collected information for the following purposes:

• To create and manage your account
• To provide and maintain the Service (content delivery, translation, bookmarks, etc.)
• To personalize your experience and recommend content
• To detect, prevent, and address fraud, unauthorized access, and security issues
• To analyze usage patterns and improve our Service (using anonymized data)
• To respond to your inquiries and provide customer support
• To send administrative information and service updates

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

• Account information: Deleted upon account termination (fraud records retained for 1 year)
• Access logs: 3 months (as required by applicable laws)
• Transaction records: 5 years (as required by e-commerce laws)
• Consumer complaint records: 3 years (as required by applicable laws)

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With your consent
• To comply with legal obligations or respond to lawful requests from public authorities
• With service providers who assist us in operating our Service (under strict data protection agreements)
• To protect our rights, privacy, safety, or property

We use the following third-party services to operate our Service:

• Vercel Inc. - Web hosting and infrastructure
• Supabase Inc. - Database hosting and authentication services
• Google LLC - Social login services (if you choose to use)

Your information may be transferred to and processed in countries other than your country of residence (including the United States).

We ensure appropriate safeguards are in place to protect your data in compliance with GDPR and applicable data protection laws.

By using our Service, you consent to the transfer of your information to countries outside your country of residence.

You have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectify inaccurate or incomplete data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

When personal data is no longer needed, we will securely delete or anonymize it.

• Electronic files: Permanently deleted using secure methods that prevent recovery
• Physical documents: Shredded or incinerated

We use cookies and similar tracking technologies to collect and store information about your preferences and activities.

• Essential cookies: Required for login and session management
• Functional cookies: Store your preferences (language, theme)
• Analytics cookies: Help us understand how you use the Service (anonymized)

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit (TLS/SSL) and at rest
• Firewalls and intrusion detection systems
• Limited access to personal data on a need-to-know basis
• Regular security assessments and monitoring

For any questions about this Privacy Policy or our data practices, please contact us:

• Data Protection Contact: kNaru Operations Team
• Email: contact@knaru.com
• Response hours: Weekdays 09:00-18:00 (KST)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Rights related to automated decision-making and profiling

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt-out of the sale of personal information (We do not sell your data)
• Right to non-discrimination for exercising your privacy rights

Our Service is not intended for children under 14 years of age. We do not knowingly collect personal information from children under 14.

If we become aware that we have collected personal data from a child under 14, we will take steps to delete that information immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of any material changes at least 7 days before they take effect by posting a notice on our Service.

For significant changes, we may also notify you via email or in-app notification.

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

• Email: contact@knaru.com
• We will respond to your inquiry within 30 days.